Privacy policy

This policy explains how Pro transportas, UAB processes personal data when you use protransportas.com and submit an enquiry.

Data controller

Pro transportas, UAB, company code 305667851, VAT number LT100013614012, J. Savickio St. 4-7, LT-01108 Vilnius, Lithuania. Contact: +370 641 93 333, uabprotransportas@gmail.com.

Data we process

The enquiry form may collect your name, phone number, email address, preferred vehicle make and model, year and mileage ranges, budget and message. Technical website usage data may also be processed according to your cookie choices.

Purposes

We use the data to respond to your enquiry, prepare an offer, communicate about services and maintain website security and functionality. Analytics and marketing measurement are used only according to your cookie choices.

Legal basis

Enquiry data is processed so that we can take steps at your request before entering into a contract and provide the information you request. Where processing is based on consent, you can change or withdraw that consent at any time.

Recipients

Data may be shared with service providers used to operate the website, IT infrastructure and enquiry communications. If you consent to the relevant cookies, Google Analytics and Meta Pixel services are used on the website.

Retention

We retain data for as long as necessary to administer enquiries, provide services and comply with applicable legal requirements. The exact period depends on the purpose of the data and the customer relationship.

Your rights

You may request access to, correction or deletion of your data, restriction of processing, object to certain processing and, where applicable, exercise data portability rights. Contact uabprotransportas@gmail.com. You may also lodge a complaint with the Lithuanian State Data Protection Inspectorate.

Cookies

Information about analytics and marketing cookies and how to manage your choices is available in the Cookie Policy.

Accounts and features

Registration and account management involve contact details, login identifiers, password hashes, permissions, plans and entitlement periods. Saved searches, favorites and notification preferences are processed to provide the service (GDPR Article 6(1)(b)).

Orders and payments

Paid plans involve order IDs, plans, prices, VAT, payment status, billing details and payment provider reference IDs. URBO MIP initiates payments and communicates status. We should not collect online banking credentials. The grounds are contract performance and legal obligations for accounting.

Notifications and vendors

Telegram notifications may involve a recipient identifier and alert preferences. Hosting, email, payment initiation and auction-data vendors may process data; transfers outside the EEA require appropriate safeguards where applicable.

Security and retention

Technical logs, IPs, sessions and security events may be processed for legitimate security interests. Account data is retained as necessary for service provision and legal compliance, accounting records as required by law. Precise retention periods and recipients must be verified against the live system.

More information

Subscription Terms and the Refund Policy are available separately. You retain statutory data protection rights.

Updated: 2026-10-26